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FAQ

FAQ

Q; Where are you located?
A: Naples, Florida

Q; What is your phone number?
A; 917-589-4428

Q; What type of payments do you take?
A; We take Visa/MC, personal checks or cash.

Q; How do I make an appointment?
A; Please call to set up and appointment.

Q; What is included in a session?
A; The Session Fee covers our time and talent, as well as the time it takes to edit the session. I offer packages for you to select from. Please call me to inquire about my packages.

Q; How much are enlargements?
A; All enlargements are priced according to size. Please call me for a detailed listing of my pricing and services.

Q: Do we get digital files?
A; With each package purchased, whatever photo you buy, the corresponding high resolution 5x7" digital file of that image will be sent to you.

Q; When do I see my photos?
A; I go through all of the shots and edit down to the best shots. I retouch every single shot, print them out in 5x7 prints, and mount them in 8x10 mats. Then, you come in for your Reveal Session.

Q; What is a Reveal Session?
A: A Reveal Session is when my clients come in to view their gorgeous photos. All decision makers must be present at the time of the Reveal Session. I schedule one Reveal Session per shooting, so please make arrangements for all decision makers to be present at the Reveal Session.

Q; What is your cancellation fee?
A; We rarely get cancellations. We realize that emergencies arise, and respect that. Please call me as soon as you know you will not be able to make it. I will charge your CC - which will go towards your next scheduled appointment, when things calm down for you.

Q; What about make up?
A; I recommend that you use my professional makeup artist in the studio who will remain here for most of the shoot to do touch-ups.

Q; Do you offer retouching?
A; Yes, I am an expert retoucher.

Q; I feel conflicted… I really want to do shots, but I am afraid I won't look good - what should I do?
A; Honor yourself. Take the plunge. I will take care of the rest. Retouching services are available upon request to help you look your best. I understand it can be nerve wracking, but trust me, you will soon let go of the fear and take pride in the moment… and enjoy the entire experience.

Q; How much does retouching cost?
A; Retouching is included in the packages.

Q: Do you give disks of files of the entire session? 
A: No. In order to retain the integrity of my images, no disks with digital images are given out to clients. Believe me when I tell you, I have seen what people do to digital files. I do not want my work associated with poor reproductions or retouching.

Q; Will you post my pictures on the internet?
A; I will never post your photos anywhere without your approval.

Q; What if I change my mind about the photos I purchased?
A; I do not accept changes, exchanges or returns on any products. All work is retouched and printed for individual clients. Once a photo has left our studio, no returns/exchanges will be honored.

 

crafted by photobiz